Start Playground Business
After‑Sales & Ongoing Support
Clear warranty, fast spare parts, 24–48h support—keeping your park safe and profitable.
How we can help
We’ll ensure that you focus on the opportunities
For investors, a playground project doesn’t end with installation. Equipment needs warranty, parts replacement, and continuous care to reduce downtime and keep children safe. Our after‑sales service ensures your indoor playground or trampoline park stays reliable, attractive, and profitable for years to come.
Warranty & Spare Parts
We provide a clear warranty policy and supply replacement parts quickly. Minimize downtime and keep your playground operating safely.
Maintenance & Technical Support
Our team offers maintenance guidance and remote technical support. Wherever you are, we help resolve issues to keep your venue running smoothly.
Upgrades & Expansion
Looking to refresh your playground? We offer design upgrades, expansion solutions, and new attraction options to keep your park competitive.
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Frequently Asked Questions
Our play structures include a 3‑year warranty with lifetime technical support.
We supply and ship spare parts promptly via sea freight or express courier for smaller items.
We offer manuals, diagrams, and remote support to help your staff with maintenance.
Yes. We design expansion modules, upgrade layouts, or add new attractions to extend your park’s lifecycle.
Warranty Policy
- Covered: galvanized steel pipes; metal supports for shooting games (excluding the gun/cannon/ball‑blaster devices).
- Includes stainless hardware: bolts, screws, nuts, washers.
- Not covered: cosmetic issues, normal wear, misuse/abuse.
- Coverage against deterioration that makes parts unfit for play.
- Examples: tunnels, swing seats, seesaws, watch towers/cubes, slides, panels, junction tubes, plastic houses, themed roofs.
- Wood or sponge core covered with soft PVC leather.
- Examples: platforms, themed panels/roofs, décor boards, wall pads, climbers, stairs, ball‑pit fences, bridges/punching bags, flooring mats, slide cushions, soft seats, all soft obstacles.
- Trampoline body, safety nets, PVC pipes, webbing/straps, clamps, nylon ropes.
- Not covered: plastic balls for ball pits.
- Electrical/electronic: air blower, compressor, motor, gearbox, solenoid valve, buttons.
- Structure/padding: frame/structure, padding, soft wrapping.
- Electric & pneumatic parts.
- Steel parts & metal hardware: barrel, mount, post, seat, mounting hardware.
- Not covered: foam balls for blasters.
Our 6 Steps to Playground Business
2.Site Layout Guide
4.Choose Your Attractions
6.After Sales
